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KCMO Water Advisory Alert

UPDATE: KCMO Water now asking residents to conserve water. Many KCMO residents received a vague warning about our drinking water on Saturday.

Flooding from Nebraska is now affecting the northern part of Kansas City.


Sunday, March 24, 2019

(Kansas City, Mo.) – KC Water is asking customers to conserve water to help with ongoing treatment challenges created by current characteristics of the Missouri River.  Reducing the amount of water will lessen the impact on the treatment plant and help KC Water meet treatment needs.

Although KC Water has no confirmed biologic or virus contamination, the high turbidity alert that was issued late Friday remains in effect.  Customers may continue to notice changes in the taste and color of their tap water that began last week.

KC Water continues to conduct additional tests in an effort to closely monitor the treatment processes.  KC Water will continue to make treatment adjustments in response to changing river conditions.

We appreciate the support of our customers during this time and we apologize for the inconvenience and concern this might be causing.

Saturday: March 23, 2019

(Kansas City, Mo.) Melting snow, rain runoff, and high floodwaters have combined to create rare treatment challenges for KC Water.  Because of changes in the Missouri River, the source of Kansas City’s drinking water, KC Water failed to meet enhanced treatment technique standards for turbidity during March for the treatment of Cryptosporidium. In accordance with state regulations the turbidity entering the distribution system must be equal to or less than 0.15 nephelometric turbidity units (NTU) in at least 95% of the measurements taken each month. Changes in raw water quality of the Missouri River the week of March 17th caused by flooding have affected the ability of the treatment process to make very fine particles settle out of the water. KC Water reported to the Missouri Department of Natural Resources the failure to meet 0.15 NTU in at least 95% of monthly measurements for the month.

Although the state does not consider this an emergency this mandatory notification is needed to advise customers who a severely compromised immune system, have an infant, or are elderly. These customers may be at increased risk and should seek advice about drinking water from their health care providers.

General guidelines on ways to lessen the risk of infection by microbes are available from U.S. Environmental Protection Agency’s Safe Drinking Water Hotline at 1-800-426-4791. If you have specific health concerns, consult your doctor.

The following is mandatory health effects language from the public notification regulations, 10 CSR 60-8.010. Inadequately treated water may contain disease-causing organisms. These organisms include bacteria, viruses, and parasites which can cause symptoms such as nausea, cramps, diarrhea, and associated headaches.

KC Water is adjusting the treatment process every day to offset the changes in the raw water and additional water quality tests are being conducted to monitor changes and ensure that the water is safe. 

As the Missouri River returns to normal levels, KC Water expects the treatment problems to be resolved.

KC Water can be reached by calling 311 or (816) 513-1313 24-hours a day for emergencies.

Customers may also contact the Missouri Department of Natural Resources Kansas City Regional Office 816-251-0700 or Public Drinking Water Branch at 573-526-6925.

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