New phone app connects residents with city services

myKCMO app makes it easier than ever to contact


A new smartphone app, myKCMO, is now available so that KCMO residents can quickly request city services anytime and anywhere. Download the myKCMO app to request and track city services. Report potholes, illegal dumping, missed trash pickups and more.


“This cutting edge new app will enable residents and visitors to more conveniently access information and report local issues,” said City Manager Brian Platt. “The more efficient workflow and request tracking system will allow us to respond quicker and more efficiently to concerns.”


Its features will help residents:

  • Report and track 311 requests more easily

  • Upload photos to show us the problem

  • Connect directly with the staff member responding to the problem

  • Make payments through the app

  • Receive alerts when your 311 case is updated, and for other city emergencies

For good luck, you may notice that we are releasing this app on March 11, or “3/11”, since it includes an extensive upgrade to our 311 system.


“The new myKCMO app highlights Kansas City government’s commitment to providing the basic services our residents expect, making it faster and easier for Kansas Citians to share with the City what requires attention in their own neighborhoods,” said Mayor Quinton Lucas. “myKCMO will be a helpful tool in our efforts to fill potholes and improve roads, and I encourage all to download the app today.”


The myKCMO app is available for free download to your phone or tablet. Type “myKCMO” to find it in the Apple App Store or Google Play.


The city has also recently upgraded additional online tools to help our residents and businesses:

  • KC BizCare recently launched a website to help small businesses thrive.

  • Data KC has updated functionality to help resident better understand and use the data the city posts here for the public.

  • AlertKC has upgraded its platform for residents to receive alerts by text or email for severe weather, broken water mains in your neighborhood, and other community messages.

Media questions and interview requests may be directed to Chris.Hernandez@kcmo.org or 816-513-3474.