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Warning about scammers calling from a “spoofed” City Hall phone number

An alert resident has reported receiving a phone call from scammers who were pretending to be from the City, and who claimed that her social security number was about to expire.

The scammers set up a “spoof” phone number so that it would appear they were calling from a city phone number. The number shown on the screen is not a working number and is not connected to any city office.

No city staff member would ever call a resident to discuss their social security number.

The City of Kansas City, Missouri, warns residents and taxpayers to stay vigilant against an increase of impersonation scams. These bogus calls may come from a real person but use a fake phone number.

The City of Kansas City will never:

  • Call and ask you for your social security number.

  • Call to demand immediate tax payment over the phone, nor will the City call about taxes owed without first having mailed you a bill.

  • Demand that you pay taxes without giving you the opportunity to question or appeal the amount they say you owe.

  • Ask for credit or debit card numbers over the phone.

If you get a phone call from someone claiming to be from the City Finance Department/Revenue Division, or any other city office, and asking for your social security number or asking for money and you don’t owe taxes, here’s what you should do:

  • Do not give out any information.

  • Hang up immediately.

  • If you think you might owe taxes, call the City’s Finance Department Revenue Division directly at 816-513-1120.

Media questions about the scam alert can be directed to Chris Hernandez, City Communications Director, at 816-513-3474 or


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